1. Efficient Order Processing and Tracking

Experience quick order processing and shipment tracking to stay informed about your purchase every step of the way.

2. Cabinet Specialists

We are proud to say we stock one of the widest varieties of quality cabinets in Australia

3. Complimentary Nationwide Shipping

Enjoy free nationwide shipping on our high-quality home goods and online outdoor furniture, making shopping with us even more convenient and cost-effective.

4. Shipping Insurance Guarantee

Rest easy knowing that your order is protected with shipping insurance assurance, providing added peace of mind throughout the delivery process.

5. Trusted by thousands of Satisfied Aussies

Join the ranks of thousands of happy customers who have trusted Maccawood Home & Garden for their furniture and decor needs.

6. Local Customer Support Dedicated to You

Our dedicated local customer support team is here to assist you every step of the way, ensuring a seamless and enjoyable shopping experience.

7. Australian Warranty Coverage

Benefit from Australian warranty coverage on our products, providing you with additional protection and confidence in your purchases.

8. Secure Payment Options

Shop with confidence using our secure payment options, protecting your personal information and ensuring a safe transaction process.

9. Flexible Payment Solutions

Take advantage of our flexible payment solutions, including options like Zippay and PayPal, to make your shopping experience as convenient as possible.

10.Qaulity & Eco-friendly Furniture

We proudly stock high quality and eco-friendly furniture. Our team go above and beyond to ensure our products are curated to the highest standards.

- VIC: Orders typically arrive within 3-9 business days.

- SA: Orders typically arrive within 4-10 business days.

- NSW & ACT: Orders typically arrive within 6-14 business days.

- QLD & TAS: Orders typically arrive within 4-11 business days.

- NT & WA: Orders typically arrive within 5-15 business days.

Please note that delivery times are estimates, live tracking, and parcel insurance are provided, and most orders are shipped from our Melbourne warehouses the next business day. During peak demand periods, dispatch time may extend to 48 hours.

Shipping insurance ensures that if your order is not delivered or arrives damaged, we will guarantee a replacement or refund. All orders are automatically covered by our shipping insurance policy.

If you have not received an email confirmation with the tracking ID, please check your email's junk or spam folder first. Our system automatically sends out order confirmations and tracking IDs via email. If you still can't locate it, please contact Maccawood Home & Garden support for assistance.

Maccawood Home & Garden is an Australian-owned and operated online furniture outlet specialising in cabinets and we are committed to delivering an outstanding online shopping experience. We offer free delivery to most Australian postcodes. Our top-quality cabinets, furniture and décor are carefully curated and eco-friendly to help you transform your space into a haven with your mind at ease and without breaking the bank.

If you have any inquiries or need assistance in finding what you're looking for, our support team will be happy to help.

For any assistance you may need, please see here for all contact options. Or send us an email to Support@maccawood.com.au

Yes, Maccawood Home & Garden is an Australian-owned business, founded and operated in Australia. Our Australian Business Number (ABN) is 34 624 119 833.

We have collaborated with leading courier services in Australia to offer complimentary delivery to most postcodes throughout Australia. To check if your postcode qualifies for free delivery, please use the shipping checker available on product and checkout pages.

Yes, all pricing from Maccawood Home & Garden includes GST.

Discover unbeatable prices on top-quality products for your home and garden at Maccawood Home & Garden! We are committed to providing you with the best value for your money, which is why we offer a price match promise. Simply share a photo of a better price on a product we carry, verify its availability, and we will do our best to match or even beat it. Your satisfaction is our priority, and we strive to make your shopping experience both rewarding and budget-friendly. Shop smart within Australia with Maccawood Home & Garden!

The processing and verification of all orders usually occur by the following business day. Items will only be dispatched once the full payment has been cleared. Please note that PayPal eCheque payments are not instant, as they operate similarly to traditional paper bank cheques.

We strive to ship out all items the next business day after the payment has been cleared.

Yes, you will receive email notifications at every stage of the ordering process, including initial confirmation, shipping notification, and parcel tracking. These updates are sent out as automatic emails. We recommend checking your junk or spam email folder before reaching out to Maccawood Home & Garden support for assistance.

Order Tracking

Where can I locate my tracking number?

Your tracking information will be automatically sent to you via email once your order has been dispatched.

Delivery to Apartments

I reside in an apartment. Will the courier deliver to my floor?

The courier will deliver packages to your front door. For apartments and flats, deliveries will be made to the ground floor entrance exclusively.

Your tracking information will be automatically sent to you via email once your order has been dispatched.

The courier will deliver packages to your front door. For apartments and flats, deliveries will be made to the ground floor entrance exclusively.

No, we operate strictly online, and there is no public access to our warehouse. All deliveries are made to your specified address.

Yes, Maccawood Home & Garden offers a 12-month warranty on our products. Please note that the warranty does not cover damages resulting from misuse, improper assembly, or lack of proper care.

All warranty claims must be submitted to us via email. To ensure a smooth processing of your claim, please include the following details in your initial email:

- Order Number

- Manual indicating any missing parts (if applicable)

- Images or video clearly displaying the fault (if applicable)

- Images or video clearly showing the goods in their original packaging (if applicable)

For faulty or damaged products in transit:

- Send an email with pictures or video of the received product, clearly showing the fault (if applicable), and include the manual with the needed part circled.

- Provide a detailed description of the fault.

- Each situation will be assessed on a case-by-case basis.

After evaluating the claim, we will determine whether to send replacement parts, offer a full refund, or provide another suitable solution.

Please refrain from returning the product to us unless instructed to do so. If a return is necessary, we will provide a return label.

We are pleased to accommodate change of mind returns within 30 days following the delivery of the item to you. To initiate a change of mind return, please follow these steps:

- Returned products must be in "as new" condition, repackaged in the original packaging, unused, undamaged, and unassembled.

- Upon inspecting the return, our team will issue a store credit voucher to your provided email address. The store credit will be reduced by the total postage costs associated with the order and will remain valid for one year from the date of issue.

- As our warehouses do not allow public access, returns must be facilitated through a courier service. Please note that we do not accept returns delivered in person to our offices or warehouses.

How to Initiate a Change of Mind Return:

Please email Support@maccawood.com.au.au with the following details:

- Your full name

- Order number

- Attached pictures and/or a video demonstrating the condition of the received product

- Explanation of the reason for the return and confirmation of the item's eligibility for return

Products must be unused, undamaged, unassembled, in their original packaging, and in an "as new" condition. Please note that mattresses, pillows, and bedding products cannot be exchanged once opened due to health and safety concerns.

It's not uncommon to receive partial deliveries due to the high demand placed on Australian courier services. If you only receive part of your order, please refrain from contacting Maccawood Home & Garden support until the estimated delivery window has passed from the day of the dispatch notification:

- VIC: 3-9 business days

- SA: 4-10 business days

- NSW & ACT: 6-14 business days

- QLD & TAS: 4-11 business days

- NT & WA: 5-15 business days

There are several reasons why you may receive a partial delivery:

- Some items may need to catch up in transit while being shipped by a single courier.

- Items may have been shipped from different warehouses.

- We may use multiple couriers due to package weight and size limitations for your postcode.

If you believe a part is missing, kindly ensure that you have thoroughly checked the packaging, as small components may become loose during transit. Should you identify a missing part, please reach out to us immediately so that we can provide the necessary assistance.

Missing Part Identification

If possible, please circle the missing part in your instruction manual and send us a picture to accurately identify the item needed for replacement. This will help us expedite the process of providing you with the necessaryu assistance.

Stay up to date with us and discover the latest updates, promotions, and design inspirations for your home and garden.

You can find Maccawood Home & Garden on the following social media platforms:

- Facebook

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- TikTok